Shipping Policy

Premium Pop ships orders to eligible addresses within the United States. Shipping rates are calculated and displayed at checkout based on your order.

Processing

Please allow 2–3 business days for your order to be processed before shipment. Processing times may be longer during holidays, product drops, promotions, or periods of high order volume.

Delivery

Delivery times shown at checkout are estimates and may vary depending on the shipping carrier and destination. Once an order has been transferred to the carrier, delays outside of Premium Pop's control may occur.

Shipping Information

Customers are responsible for providing a complete and accurate shipping address at checkout. Premium Pop is not responsible for orders delayed, lost, or returned due to incorrect or incomplete information provided by the customer.

Damaged or Missing Orders

If your order arrives damaged, contains incorrect products, or is missing items, please contact support@thepremiumpop.com promptly with your order number and photos of the package and affected products so our team can review the issue.

Questions?

For questions regarding an order or shipment, contact support@thepremiumpop.com.